Privacy Policy

Merchant Services LTD believes in establishing a trusting relationship with its Web site users based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site http://www.merchantservicesltd.com. Because we want to demonstrate our commitment to our users' privacy, we have agreed to disclose our information practices and notify you of our privacy practices in this Privacy Statement. This Privacy Statement will notify you of the following:

  1. What personally identifiable information Merchant Services LTD collects.
  2. What personally identifiable information third parties collect through the Web site.
  3. What organization collects the information.
  4. How Merchant Services LTD uses the information.
  5. With whom we may share user information.
  6. What choices are available to users regarding collection, use and distribution of the information.
  7. What types of security procedures are in place to protect the loss, misuse or alteration of information under Merchant Services LTD's control.
  8. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should first contact Merchant Services LTD by sending email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Information Collection and Use

Information Collection

Merchant Services LTD is the sole owner of the information collected on http://www.merchantservicesltd.com.
Merchant Services LTD collects information from our users at different points on our Web site.

"Contact Us"

In order to receive further information about our services, a user must first complete the "Contact Us" form. A user is required to give contact information (such as name and email address) and information about their company size and which Merchant Services LTD Service they are interested in. We use this information to contact the user about services listed on our site for which they have expressed interest.

Information Use

The information we collect is used to respond to the user's inquiry and to contact the user with requested information about our services.

Communications from our Site

Special Offers and Updates

We will occasionally send our users information on products, services, special deals, and a newsletter related to our services or Site. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, as they are necessary for proper service. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services via email or phone, in accordance with the user's wishes.

Sharing

We DO NOT Share Personal Information with Third Parties except as legally required as described below.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Business Transitions

In the event that Merchant Services LTD goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email or a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Choice/Opt-out

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links

This Web site contains links to other sites. Please be aware that we, Merchant Services LTD, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). Contact information will be used or shared with the survey sponsors. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

Supplementation of Information

We do not supplement the information we receive with information from 3rd party sources.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Merchant Services LTD
1900 Sunset Harbour Dr.
Miami Beach, FL 33139

P:305.673.3334

F:305.673.3355

LTD Merchant Services is a registered ISO/MSP of Wells Fargo Bank, N.A. Walnut Creek CA
and a registered ISO/MSP of BMO Harris Bank, Chicago, IL

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CONTACT INFO

Phone: 305.673.3334
Fax: 305.673.3355
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

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